| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | |
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1 | New Relic ~ Online Shoppers - June 2023 | |||||||||||||||||||||||||
2 | New Relic ~ Online Shoppers [14062023] | |||||||||||||||||||||||||
3 | Q1_Activities | |||||||||||||||||||||||||
4 | Thinking about your internet usage in general, which activities do you use the internet for? Please select all that apply. | |||||||||||||||||||||||||
5 | SC1_Gender | Age | Tier | Region | Q3_OSMobile combined | On your mobile phone combined | ||||||||||||||||||||
6 | Male | Female | Other (please specify:) | 18 - 24 | 25 - 34 | 35 - 44 | 45+ | Tier 1 | Tier 2 | Tier 3 | North + Central | South | East + North east | West | iOS (iPhone) | Android | Windows, BlackBerry OS, Other OS | Airtel | Vodafone Idea | BSNL | Jio (Reliance) | MTNL, Other, Not sure/ Not Applicable | ||||
7 | Q1_Activities | All | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | ||
8 | 83% | 86% | 80% | - | 77% | 83% | 85% | 87% | 86% | 85% | 80% | 84% | 82% | 78% | 90% | 81% | 84% | 81% | 88% | 86% | 71% | 81% | 45% | |||
9 | Online banking | 77% | 81% | 73% | - | 66% | 79% | 82% | 80% | 80% | 78% | 75% | 78% | 76% | 74% | 80% | 83% | 77% | 63% | 80% | 77% | 72% | 77% | 40% | ||
10 | Browsing news and sport websites | 69% | 75% | 63% | - | 64% | 67% | 70% | 74% | 73% | 72% | 65% | 69% | 66% | 67% | 77% | 66% | 70% | 55% | 71% | 67% | 53% | 70% | 29% | ||
11 | Accessing social networking websites | 75% | 78% | 73% | - | 70% | 76% | 77% | 78% | 80% | 75% | 71% | 78% | 72% | 72% | 78% | 72% | 76% | 52% | 78% | 75% | 70% | 75% | 37% | ||
12 | Online shopping (e.g. clothing, groceries, household items) | 100% | 100% | 100% | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||
13 | Booking online services (e.g. food delivery, salon services, transportation, hotels/travel) | 73% | 75% | 71% | - | 65% | 75% | 76% | 74% | 79% | 76% | 66% | 76% | 71% | 64% | 79% | 76% | 73% | 72% | 73% | 75% | 60% | 74% | 34% | ||
14 | Downloading/Streaming of games, movies, TV shows, videos, media, etc. | 75% | 77% | 74% | - | 82% | 78% | 79% | 67% | 79% | 76% | 72% | 77% | 72% | 74% | 80% | 77% | 75% | 63% | 75% | 78% | 65% | 76% | 26% | ||
15 | Storing files, photos or other documents using cloud-based apps (e.g., DropBox, Google Drive, etc.) | 67% | 69% | 66% | - | 65% | 70% | 70% | 66% | 72% | 70% | 62% | 72% | 65% | 60% | 70% | 68% | 68% | 55% | 70% | 66% | 54% | 67% | 36% | ||
16 | Messaging (e.g., Skype, WhatsApp, etc.) | 88% | 90% | 86% | - | 86% | 88% | 89% | 89% | 88% | 89% | 88% | 87% | 87% | 87% | 92% | 89% | 88% | 78% | 89% | 88% | 86% | 88% | 54% | ||
17 | Other | 7% | 7% | 7% | - | 7% | 7% | 6% | 8% | 6% | 6% | 8% | 7% | 8% | 6% | 6% | 7% | 7% | 12% | 8% | 8% | 4% | 6% | 0% | ||
18 | Weighted N | 2008 | 1097 | 911 | 0 | 422 | 502 | 422 | 663 | 723 | 482 | 803 | 683 | 562 | 341 | 422 | 138 | 1831 | 39 | 616 | 337 | 68 | 973 | 15 | ||
19 | ||||||||||||||||||||||||||
20 | ||||||||||||||||||||||||||
21 | Q2_Devices | |||||||||||||||||||||||||
22 | Please select which device you use most often for each of the following activities you use the internet for. | |||||||||||||||||||||||||
23 | Q2_Devices: Email | Q2_Devices | SC1_Gender | Age | Tier | Region | Q3_OSMobile combined | On your mobile phone combined | ||||||||||||||||||
24 | Male | Female | Other (please specify:) | 18 - 24 | 25 - 34 | 35 - 44 | 45+ | Tier 1 | Tier 2 | Tier 3 | North + Central | South | East + North east | West | iOS (iPhone) | Android | Windows, BlackBerry OS, Other OS | Airtel | Vodafone Idea | BSNL | Jio (Reliance) | MTNL, Other, Not sure/ Not Applicable | ||||
25 | Q2_Devices: Email | All | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | ||
26 | Desktop/Laptop/Notebook | 29% | 32% | 26% | - | 19% | 22% | 31% | 40% | 32% | 31% | 26% | 31% | 26% | 29% | 32% | 41% | 29% | 37% | 32% | 29% | 43% | 27% | 32% | ||
27 | Tablet/Phablet | 2% | 2% | 2% | - | 2% | 2% | 2% | 1% | 2% | 2% | 1% | 2% | 1% | 1% | 2% | 4% | 1% | 7% | 2% | 1% | 2% | 2% | 11% | ||
28 | Smartphone/mobile phone | 69% | 66% | 72% | - | 79% | 76% | 67% | 59% | 66% | 67% | 73% | 67% | 73% | 70% | 65% | 55% | 70% | 53% | 66% | 69% | 55% | 71% | 57% | ||
29 | Smartwatch | 0% | 0% | 0% | - | 1% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 4% | 0% | 0% | 0% | 0% | 0% | ||
30 | Other | 0% | 0% | 0% | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | ||
31 | Weighted N | 1674 | 947 | 727 | 0 | 326 | 415 | 357 | 576 | 620 | 408 | 645 | 570 | 458 | 266 | 380 | 113 | 1530 | 31 | 543 | 289 | 48 | 788 | 7 | ||
32 | ||||||||||||||||||||||||||
33 | Q2_Devices: Online banking | Q2_Devices | SC1_Gender | Age | Tier | Region | Q3_OSMobile combined | On your mobile phone combined | ||||||||||||||||||
34 | Male | Female | Other (please specify:) | 18 - 24 | 25 - 34 | 35 - 44 | 45+ | Tier 1 | Tier 2 | Tier 3 | North + Central | South | East + North east | West | iOS (iPhone) | Android | Windows, BlackBerry OS, Other OS | Airtel | Vodafone Idea | BSNL | Jio (Reliance) | MTNL, Other, Not sure/ Not Applicable | ||||
35 | Q2_Devices: Online banking | All | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | ||
36 | Desktop/Laptop/Notebook | 17% | 20% | 13% | - | 12% | 10% | 19% | 24% | 19% | 18% | 16% | 21% | 12% | 19% | 18% | 18% | 17% | 24% | 20% | 17% | 31% | 15% | 0% | ||
37 | Tablet/Phablet | 2% | 2% | 3% | - | 1% | 3% | 1% | 3% | 2% | 4% | 2% | 2% | 2% | 2% | 3% | 2% | 2% | 13% | 3% | 2% | 4% | 2% | 0% | ||
38 | Smartphone/mobile phone | 80% | 77% | 84% | - | 86% | 87% | 79% | 72% | 79% | 78% | 82% | 77% | 86% | 78% | 79% | 79% | 80% | 63% | 77% | 81% | 63% | 83% | 100% | ||
39 | Smartwatch | 0% | 0% | 0% | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 1% | 1% | 0% | 0% | 0% | 0% | 2% | 0% | 0% | ||
40 | Other | 0% | 0% | 0% | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | ||
41 | Weighted N | 1554 | 888 | 666 | 0 | 279 | 398 | 344 | 532 | 580 | 374 | 599 | 532 | 430 | 253 | 339 | 114 | 1415 | 24 | 493 | 261 | 49 | 745 | 6 | ||
42 | ||||||||||||||||||||||||||
43 | Q2_Devices: Browsing news and sport websites | Q2_Devices | SC1_Gender | Age | Tier | Region | Q3_OSMobile combined | On your mobile phone combined | ||||||||||||||||||
44 | Male | Female | Other (please specify:) | 18 - 24 | 25 - 34 | 35 - 44 | 45+ | Tier 1 | Tier 2 | Tier 3 | North + Central | South | East + North east | West | iOS (iPhone) | Android | Windows, BlackBerry OS, Other OS | Airtel | Vodafone Idea | BSNL | Jio (Reliance) | MTNL, Other, Not sure/ Not Applicable | ||||
45 | Q2_Devices: Browsing news and sport websites | All | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | ||
46 | Desktop/Laptop/Notebook | 20% | 22% | 18% | - | 15% | 17% | 24% | 23% | 24% | 19% | 18% | 24% | 16% | 21% | 20% | 13% | 20% | 44% | 21% | 20% | 24% | 20% | 44% | ||
47 | Tablet/Phablet | 5% | 5% | 5% | - | 5% | 3% | 5% | 5% | 4% | 4% | 6% | 6% | 3% | 5% | 4% | 9% | 4% | 0% | 6% | 5% | 6% | 4% | 0% | ||
48 | Smartphone/mobile phone | 74% | 73% | 77% | - | 79% | 78% | 70% | 72% | 72% | 76% | 76% | 70% | 81% | 74% | 74% | 77% | 75% | 56% | 73% | 75% | 70% | 76% | 56% | ||
49 | Smartwatch | 1% | 1% | 1% | - | 0% | 1% | 1% | 0% | 0% | 1% | 0% | 1% | 0% | 0% | 1% | 1% | 1% | 0% | 0% | 1% | 0% | 1% | 0% | ||
50 | Other | 0% | 0% | 0% | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | ||
51 | Weighted N | 1391 | 820 | 571 | 0 | 271 | 336 | 295 | 490 | 525 | 347 | 520 | 470 | 370 | 228 | 324 | 91 | 1279 | 21 | 440 | 226 | 36 | 686 | 4 | ||
52 | ||||||||||||||||||||||||||
53 | Q2_Devices: Accessing social networking websites | Q2_Devices | SC1_Gender | Age | Tier | Region | Q3_OSMobile combined | On your mobile phone combined | ||||||||||||||||||
54 | Male | Female | Other (please specify:) | 18 - 24 | 25 - 34 | 35 - 44 | 45+ | Tier 1 | Tier 2 | Tier 3 | North + Central | South | East + North east | West | iOS (iPhone) | Android | Windows, BlackBerry OS, Other OS | Airtel | Vodafone Idea | BSNL | Jio (Reliance) | MTNL, Other, Not sure/ Not Applicable | ||||
55 | Q2_Devices: Accessing social networking websites | All | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | ||
56 | Desktop/Laptop/Notebook | 10% | 11% | 8% | - | 8% | 9% | 9% | 13% | 10% | 9% | 11% | 11% | 9% | 11% | 10% | 8% | 10% | 47% | 9% | 11% | 19% | 10% | 0% | ||
57 | Tablet/Phablet | 3% | 3% | 3% | - | 4% | 2% | 6% | 2% | 4% | 3% | 3% | 5% | 1% | 4% | 3% | 5% | 3% | 0% | 4% | 3% | 0% | 3% | 14% | ||
58 | Smartphone/mobile phone | 86% | 84% | 88% | - | 88% | 88% | 85% | 84% | 85% | 88% | 86% | 84% | 89% | 85% | 86% | 87% | 86% | 53% | 87% | 84% | 79% | 86% | 86% | ||
59 | Smartwatch | 1% | 1% | 0% | - | 1% | 1% | 1% | 1% | 1% | 1% | 0% | 1% | 1% | 1% | 1% | 0% | 1% | 0% | 1% | 1% | 2% | 0% | 0% | ||
60 | Other | 0% | 0% | 0% | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | ||
61 | Weighted N | 1513 | 851 | 662 | 0 | 294 | 379 | 326 | 514 | 580 | 361 | 572 | 536 | 405 | 245 | 327 | 100 | 1393 | 20 | 478 | 253 | 47 | 730 | 5 | ||
62 | ||||||||||||||||||||||||||
63 | Q2_Devices: Online shopping (e.g. clothing, groceries, household items) | Q2_Devices | SC1_Gender | Age | Tier | Region | Q3_OSMobile combined | On your mobile phone combined | ||||||||||||||||||
64 | Male | Female | Other (please specify:) | 18 - 24 | 25 - 34 | 35 - 44 | 45+ | Tier 1 | Tier 2 | Tier 3 | North + Central | South | East + North east | West | iOS (iPhone) | Android | Windows, BlackBerry OS, Other OS | Airtel | Vodafone Idea | BSNL | Jio (Reliance) | MTNL, Other, Not sure/ Not Applicable | ||||
65 | Q2_Devices: Online shopping (e.g. clothing, groceries, household items) | All | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | ||
66 | Desktop/Laptop/Notebook | 14% | 17% | 10% | - | 10% | 9% | 14% | 20% | 16% | 17% | 10% | 16% | 10% | 12% | 18% | 14% | 14% | 26% | 14% | 15% | 21% | 13% | 8% | ||
67 | Tablet/Phablet | 4% | 4% | 5% | - | 4% | 4% | 5% | 5% | 7% | 4% | 3% | 7% | 2% | 4% | 4% | 6% | 4% | 14% | 5% | 4% | 5% | 4% | 11% | ||
68 | Smartphone/mobile phone | 81% | 78% | 85% | - | 85% | 86% | 81% | 75% | 77% | 78% | 86% | 77% | 88% | 83% | 78% | 79% | 82% | 56% | 81% | 80% | 74% | 82% | 76% | ||
69 | Smartwatch | 1% | 1% | 1% | - | 1% | 1% | 0% | 0% | 1% | 1% | 1% | 1% | 1% | 1% | 0% | 1% | 1% | 4% | 1% | 1% | 0% | 1% | 5% | ||
70 | Other | 0% | 0% | 0% | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | ||
71 | Weighted N | 2008 | 1097 | 911 | 0 | 422 | 502 | 422 | 663 | 723 | 482 | 803 | 683 | 562 | 341 | 422 | 138 | 1831 | 39 | 616 | 337 | 68 | 973 | 15 | ||
72 | ||||||||||||||||||||||||||
73 | Q2_Devices: Booking online services (e.g. food delivery, salon services, transportation, hotels/travel) | Q2_Devices | SC1_Gender | Age | Tier | Region | Q3_OSMobile combined | On your mobile phone combined | ||||||||||||||||||
74 | Male | Female | Other (please specify:) | 18 - 24 | 25 - 34 | 35 - 44 | 45+ | Tier 1 | Tier 2 | Tier 3 | North + Central | South | East + North east | West | iOS (iPhone) | Android | Windows, BlackBerry OS, Other OS | Airtel | Vodafone Idea | BSNL | Jio (Reliance) | MTNL, Other, Not sure/ Not Applicable | ||||
75 | Q2_Devices: Booking online services (e.g. food delivery, salon services, transportation, hotels/travel) | All | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | ||
76 | Desktop/Laptop/Notebook | 15% | 16% | 14% | - | 12% | 12% | 14% | 20% | 16% | 16% | 14% | 17% | 9% | 14% | 20% | 19% | 14% | 24% | 14% | 14% | 17% | 16% | 0% | ||
77 | Tablet/Phablet | 3% | 3% | 4% | - | 4% | 3% | 4% | 3% | 4% | 4% | 2% | 4% | 2% | 4% | 3% | 3% | 3% | 15% | 3% | 4% | 4% | 3% | 0% | ||
78 | Smartphone/mobile phone | 81% | 80% | 82% | - | 84% | 85% | 82% | 76% | 80% | 80% | 84% | 79% | 88% | 81% | 77% | 78% | 82% | 61% | 82% | 82% | 78% | 80% | 100% | ||
79 | Smartwatch | 0% | 1% | 0% | - | 1% | 0% | 0% | 0% | 1% | 0% | 0% | 0% | 0% | 1% | 0% | 0% | 1% | 0% | 1% | 0% | 0% | 1% | 0% | ||
80 | Other | 0% | 0% | 0% | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | ||
81 | Weighted N | 1465 | 819 | 647 | 0 | 276 | 377 | 322 | 490 | 570 | 367 | 528 | 519 | 397 | 218 | 332 | 105 | 1333 | 28 | 447 | 251 | 40 | 722 | 5 | ||
82 | ||||||||||||||||||||||||||
83 | Q2_Devices: Downloading/ Streaming of games, movies, TV shows, videos, media, etc. | Q2_Devices | SC1_Gender | Age | Tier | Region | Q3_OSMobile combined | On your mobile phone combined | ||||||||||||||||||
84 | Male | Female | Other (please specify:) | 18 - 24 | 25 - 34 | 35 - 44 | 45+ | Tier 1 | Tier 2 | Tier 3 | North + Central | South | East + North east | West | iOS (iPhone) | Android | Windows, BlackBerry OS, Other OS | Airtel | Vodafone Idea | BSNL | Jio (Reliance) | MTNL, Other, Not sure/ Not Applicable | ||||
85 | Q2_Devices: Downloading/ Streaming of games, movies, TV shows, videos, media, etc. | All | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | ||
86 | Desktop/Laptop/Notebook | 29% | 31% | 27% | - | 28% | 26% | 30% | 33% | 30% | 32% | 27% | 31% | 25% | 30% | 31% | 29% | 29% | 52% | 30% | 27% | 29% | 30% | 25% | ||
87 | Tablet/Phablet | 5% | 6% | 5% | - | 7% | 4% | 4% | 6% | 6% | 5% | 5% | 6% | 5% | 4% | 5% | 9% | 5% | 9% | 7% | 8% | 7% | 4% | 0% | ||
88 | Smartphone/mobile phone | 64% | 63% | 67% | - | 64% | 69% | 65% | 60% | 64% | 62% | 67% | 61% | 69% | 66% | 63% | 62% | 65% | 37% | 63% | 63% | 64% | 66% | 56% | ||
89 | Smartwatch | 1% | 0% | 1% | - | 1% | 1% | 0% | 1% | 1% | 0% | 1% | 1% | 1% | 0% | 0% | 0% | 1% | 3% | 0% | 1% | 0% | 0% | 19% | ||
90 | Other | 0% | 0% | 0% | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | ||
91 | Weighted N | 1514 | 842 | 672 | 0 | 345 | 392 | 335 | 442 | 571 | 365 | 578 | 522 | 402 | 251 | 338 | 107 | 1382 | 24 | 463 | 264 | 44 | 739 | 4 | ||
92 | ||||||||||||||||||||||||||
93 | Q2_Devices: Storing files, photos or other documents using cloud-based apps (e.g., DropBox, Google Drive, etc.) | Q2_Devices | SC1_Gender | Age | Tier | Region | Q3_OSMobile combined | On your mobile phone combined | ||||||||||||||||||
94 | Male | Female | Other (please specify:) | 18 - 24 | 25 - 34 | 35 - 44 | 45+ | Tier 1 | Tier 2 | Tier 3 | North + Central | South | East + North east | West | iOS (iPhone) | Android | Windows, BlackBerry OS, Other OS | Airtel | Vodafone Idea | BSNL | Jio (Reliance) | MTNL, Other, Not sure/ Not Applicable | ||||
95 | Q2_Devices: Storing files, photos or other documents using cloud-based apps (e.g., DropBox, Google Drive, etc.) | All | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | % | ||
96 | Desktop/Laptop/Notebook | 33% | 34% | 31% | - | 27% | 28% | 31% | 41% | 37% | 34% | 28% | 36% | 30% | 30% | 33% | 29% | 32% | 59% | 33% | 35% | 37% | 31% | 40% | ||
97 | Tablet/Phablet | 4% | 4% | 3% | - | 3% | 3% | 5% | 4% | 5% | 3% | 3% | 5% | 4% | 3% | 2% | 10% | 3% | 4% | 5% | 4% | 0% | 3% | 0% | ||
98 | Smartphone/mobile phone | 63% | 61% | 65% | - | 70% | 68% | 63% | 54% | 58% | 63% | 68% | 58% | 67% | 67% | 65% | 61% | 64% | 37% | 62% | 61% | 63% | 65% | 60% | ||
99 | Smartwatch | 1% | 1% | 1% | - | 1% | 1% | 1% | 1% | 1% | 1% | 1% | 2% | 0% | 0% | 0% | 0% | 1% | 0% | 0% | 0% | 0% | 1% | 0% | ||
100 | Other | 0% | 0% | 0% | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | ||